Main |
The Code of Good Funeral Practice As
funeral directors, our calling imposes upon us special responsibilities
to those we serve and to the public at large. An important obligation is
to provide information so that everyone can make knowledgeable decisions
about funerals and funeral directors. To provide the public with
information about funerals, including prices, and about the
functions, services and responsibilities of funeral directors. To afford a continuing opportunity
to all persons to discuss or arrange funerals in advance. To make funerals available in as
wide a range of price categories as necessary to meet the needs of
all segments of the community, and affirmatively to extend to
everyone the right of inspecting and freely considering all of them. To quote conspicuously in writing
the charges for every funeral offered and to identify clearly the
service, facilities, equipment and merchandise included in such
quotations. To furnish each family at the time
funeral arrangements are made, a written memorandum of charges and
to make no additional charge without the approval of the purchaser. To make no representation, written
or oral, which may be false or misleading, and to apply a standard
of honesty in all dealings. To respect all faiths, creeds and
customs, and to give full effect to the role of the clergy. To maintain a qualified and
competent staff, complete facilities and suitable equipment required
for comprehensive funeral service. To assure those we serve the right
of personal choice and decision in making funeral arrangements. To be responsible to the needs of
the poor, serving them within their means. To comply fully with the
requirements of the FTC Trade Regulation Rule on funeral practices
(USA). We pledge to
conduct ourselves in every way and at all times in such a manner as to
deserve the public trust, and to place a copy of this Code of Good
Funeral Practice in the possession of a representative of all parties
with whom we arrange funerals.
|
